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Agile Delivery Lead vs. Scrum Master: Can you do both?

Agile Delivery Leads and Scrum Masters are both roles in agile work environments, but they have different responsibilities and 

What are these differences and what is the background to the two roles? Is it possible to take on both roles at the same time? 

In this text I address these questions and try to give some hints and tips.

Agile Delivery Lead vs. Scrum Master vs. Manager vs. Squad Leader vs. Scrum Developer

Agile Delivery Lead: No official background

It is important to emphasize that the Agile Delivery Lead or Agile Delivery Manager is not an official role in the Scrum Guide and is therefore not anchored in the standardized definitions of the Scrum framework.

In contrast to the clearly defined Scrum Master, who plays a central role in the Scrum framework, the Agile Delivery Manager is more of a practical position that has emerged in the industry.

This role was created to meet the need for more comprehensive coordination of agile delivery processes that go beyond the scope of individual Scrum teams. The agile landscape is dynamic and organizations often develop their own adaptations and extensions to better fit their specific needs. Therefore, the Agile Delivery Manager can be seen as a notional role that has organically emerged in practice to meet the growing needs of complex projects and organizations.

In particular, the company Capital One made a name for itself when it introduced the role en masse in its company instead of a Scrum Master – see the following quote.

"Amongst a world of many technical transformations, perhaps the Scrum Master role no longer meets the same needs. This is why the next step in the Agile evolution is the Agile Delivery Lead (ADL)"

Agile Delivery Lead vs. Scrum Master vs. Manager vs. Squad Leader vs. Scrum Developer

Agile Delivery Lead vs. Scrum Master: Differences

Other companies have now also introduced this role, but not all have exactly the same definition of it. With this in mind, here are some examples of the differences between the two roles to get a better feel for their focus.

  1. Focus and frame:

    • Scrum Masters: The Scrum Master is specifically responsible for the Scrum framework. He supports the Scrum team in understanding and effectively applying the Scrum principles and practices. The Scrum Master focuses mainly on removing impediments, increasing productivity and ensuring that the team adheres to the Scrum rules.
    • Agile Delivery Lead: The Agile Delivery Lead has a broader focus and may include different agile approaches and frameworks, not just Scrum. The role is therefore often less limited to enforcing certain agile practices. In some cases (as with Capital One), it is also particularly about coaching team members technically.
  2. Responsibilities:

    • Scrum Masters: The Scrum Master is primarily responsible for ensuring that the Scrum team is able to work effectively. This includes removing obstacles, supporting the self-organization of the team and promoting continuous improvement.
    • Agile Delivery Lead: The Agile Delivery Lead is more focused on overseeing the entire delivery process and ensuring that products or projects are completed successfully and efficiently. This may include working with other teams, stakeholders and managing resources.
  3. Scaling:

    • Scrum Masters: In Scrum, the focus is usually on a single team or, at best, a maximum of two teams. A Scrum Master supports two teams in using Scrum effectively.
    • Agile Delivery Lead: This role may work at the multi-team level or even at the organizational level to ensure agile principles are successfully applied across the organization.
  4. Skills and experience:

    • Scrum Masters: The focus is often on coaching, facilitation and conflict resolution within the team. A good Scrum Master should have a deep understanding of Scrum and be able to support the team on the path to self-organization.
    • Agile Delivery Lead: In addition to the skills of a Scrum Master, a Agile Delivery Manager often needs a broader range of skills. These include project management, leadership, communication at different levels of the organization, and the ability to implement agile principles at a strategic level.

"Many team members are afraid to speak up!"

"We discover too many unexpected issues & bugs at a late stage!"

"Why does it sometimes take me hours to prepare a simple retrospective?"

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You lead an agile team and...
📊... want to impress with clear metrics on your teams agiliity?
⏱️... lack the time to prepare great agile retrospectives?
You should try Echometer.

Agile Delivery Lead vs. Scrum Master vs. Manager vs. Squad Leader vs. Scrum Developer

Agile Delivery Manager vs. Scrum Master: Both roles at the same time?

Yes, it is of course also possible for one person to have both the role of a Scrum Master and that of a Agile Delivery Manager at the same time. This may be the case, especially in smaller teams or organizations with limited resources.

As I said, the title is initially fictitious, so both roles can be identical in practice.

Basically, there are some considerations and aspects that should be taken into account if you want to take on both responsibilities:

  1. Time and focus:

    • Both roles require a considerable amount of time and specific skills. It is important to ensure that the dual role does not lead to an overload and that sufficient time is available for the respective responsibilities of both positions.
  2. Clarity in the tasks:

    • It is important to clearly define which tasks and responsibilities are assigned to each role. This helps to avoid misunderstandings and ensure that the requirements of both positions are met.
  3. Manage conflicts:

    • Conflicts may arise, especially if the requirements of the two roles conflict. The ability to recognize and appropriately manage conflict is critical to ensure that both aspects of the job can be done effectively. For example, what if as a Agile Delivery Manager you tend to make top down decisions? Then the whole idea is doomed to failure because this is not compatible with the servant leadership aspirations of a Scrum Master.
  4. Communication:

    • Clear communication is essential. This applies both to communication with the team and to communication with other stakeholders and departments. Transparent communication helps to clarify expectations and promote understanding of the dual role.
  5. Training and development:

    • The person holding both roles should continuously train and develop to keep up with both the latest developments in the Scrum framework and general agile practices.

While it is perfectly possible to combine both roles, it is important to ensure that this is done carefully and consciously to ensure effectiveness in both areas. It can also be helpful to seek regular feedback from team members and other stakeholders to ensure that both aspects of the dual role are being successfully fulfilled.

The next graphic leads well into our next section – a little tip: One-to-one meetings are one of your biggest levers to make your team successful in both roles.

One on one meetings - how useful

Agile Delivery Lead vs. Scrum Master vs. Manager vs. Squad Leader vs. Scrum Developer

Support through tools

Tools can also help to intelligently take over the responsibilities of Scrum Masters –, especially when it comes to continuous improvement. Specifically, Echometer is an outstanding solution here.

On the one hand, Echometer helps with team coaching with a retrospective tool, but also with a one-to-one meeting tool. It focuses on making any team leads from agile teams that have regular one-to-one meetings more efficient.

Make your 1:1 meetings exciting, measure trends and above all, make progress in the development of your software developers!

Try out one of our templates, see below. The following template is a standard template for bi-weekly one-to-one meetings, for example. It also includes a measurable "mood check" at the end, which you can of course customize:

👋 Welcome & Icebreaker

  • What is the weather like in your project / tasks at the moment?

📕 Topics Employee [name]

  • ...

👈 Executive topics

  • What went well?
  • Challenges?
  • Next priorities?

⁉️ Mood check (survey)

Free One-on-One-Meeting Template Form Satisfaction - English

Agile Delivery Lead vs. Scrum Master vs. Manager vs. Squad Leader vs. Scrum Developer

Conclusion: Agile Delivery Manager vs. Scrum Master

 
The Scrum Master role in the Scrum framework focuses on supporting teams and adhering to agile principles. In contrast, the Agile Delivery Manager is a notional position created in practice that has a broader focus on the overall delivery of projects. It is possible to combine both roles, but this requires clear task allocation, effective communication and the ability to manage conflict in order to fulfill the requirements of both positions.
 
Finally, another quick hint: If you would like to know how it feels to develop your team with our tool: You can start an agile retrospective below without logging in, in this case the "Keep, Stop, Start" workshop. 

Alternatively, simply forward our website to the responsible colleagues: www.echometerapp.com.

Open Feedback Questions

Continue: What should we keep?

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FAQ about the 1:1 meeting tool

In Echometer there are two separate software solutions that are available within each workspace in Echometer:

  • 1:1 tool: Software for planning and conducting 1:1 meetings and tracking employee development
  • Retrospective tool: Software for planning and moderating retrospectives and tracking team development through team health checks

Both are independent software solutions, so they can be used separately from each other.

However, they work according to the same principles and aim to achieve the same added value: The continuous improvement of agile teams. In this respect, the simultaneous use of both software solutions is recommended.

Yes, you can assign administration rights to any number of users at both team level and workspace level. Please note the following:

  • Only workspace admins can take out and manage a Echometer subscription for a Echometer workspace.
  • Only workspace admins can create additional teams and name or remove additional workspace admins.
  • Team admins can appoint and remove additional team admins and team members for their team

First, simply register for free in Echometer. Then navigate to the workspace for which you would like to purchase the 1:1 software. If you haven't already done so, you can do so here: Create account in Echometer 1:1 tool

You can then manage your subscription (for both the retro tool and the 1:1 software) within the workspace settings.

You can choose from various payment methods when upgrading.

If you do not have access to your company's credit card yourself, you can simply add a buyer as a workspace admin in your Echometer workspace so that this admin can carry out the upgrade for you.

The best one-on-one meeting tool for managers (especially in agile remote teams) is probably Echometer. Why?

  • Typical HR management software providers (such as Lattice, Leapsome and 15Five) also offer 1:1 tools, but primarily market their complex HR suite and the functions for 1:1 meetings are less mature. In addition, HR software providers focus primarily on the needs of HR departments, not on the needs of employees and managers.
  • While generic tools for meeting transcriptions and summaries (such as Granola, Fellow or Spinach) also provide good summaries just like Echometer, Echometer also offers integrated AI coaching for managers and versatile templates, suggestions for employee development and building blocks for designing effective one-to-one meetings.

So here's a tip: If you're looking for the best one-on-one meeting software, take a look at Echometer's 1:1 tool first. The 1:1 tool from Echometer is even free for an unlimited number of 1:1 meetings with up to 2 employees: Try out the 1:1 tool Echometer

Yes, the Echometer one-to-one meeting software is the only 1:1 tool we know of that gives the manager feedback as an AI coach on how the next one-to-one meeting can be facilitated even better.

Typical tips from the AI coach are, for example:

  • Advice to ask more open and less suggestive questions
  • Use clarifying questions to ensure the same understanding of what is being said
  • Indication of a possibly uneven distribution of speeches or too little structure in the meeting.

The Echometer one-to-one meeting software helps managers to accelerate the development of their employees through the following everyday functions:

  • Hashtags: Making recurring topics recognizable and tracking long-term employee goals
  • Check-ins: Quantitative assessment of any factors relating to the employee's performance or development (including self-assessment)
  • AI coach: Based on the transcript of the one-on-one meetings, managers receive tips and advice on how they can coach their employees even better and involve them in the conversation.

Yes, with the Echometer 1-to-1 meeting software app you can track employee performance and goal achievement:

  • Check-in surveys can be used to measure the performance of employees (based on subjective statements). The assessment can be carried out during the one-to-one meeting (or even before) as a self-assessment by both the employee and the manager. The assessment can then be reflected on together in the one-to-one meeting.
  • Todos and action items for goal tracking and employee performance development can also be recorded in the one-on-one meeting notes.
  • You can also use hashtags in the one-on-one meeting notes to record and track qualitative progress towards employee goals. For example, you can use the hashtag on a measure to assign this measure to the employee goal.

Yes, in the Echometer one-to-one meeting software, both the manager and the employee can create and manage actions and tasks. For each new one-to-one meeting, the outstanding tasks from previous meetings are displayed.

Compared to other software apps for one-on-one meetings, the following functions are unique:

  • While other tools such as Granola are limited to the AI summary, Echometer also uses the transcript for the integrated AI coach for managers
  • In addition, the check-ins (i.e. statements with a scale answer) are a unique function in their concrete implementation in Echometer: employees can answer the statements before or during the 1:1 meetings and then trends are automatically created from the answers.
  • Integration with software for team retrospectives: Echometer is the only tool on the market that integrates software for agile retrospectives alongside the one-to-one meeting software and thus offers all tools for the essential management tasks in agile remote teams from a single source.

The 1-on-1 meeting software Echometer places particular emphasis on the following features that make it unique on the market:

  • AI coach: The 1-on-1 meeting software Echometer records an audio transcript of the meeting and uses an AI to give the manager tips on how to improve the next meeting.
  • Template library: The tool helps managers to discuss the right questions and topics in the one-to-one meeting with a well-founded library of questions and templates in order to develop employees in a targeted manner. The visual, lovingly designed "conversation starters" in particular are rated by managers as valuable icebreakers in 1-to-1 meetings.
  • Employee development KPIs: The software also helps to make trends in employee development historically visible through survey KPIs, so-called check-ins, in a beautiful analysis dashboard. These check-ins can be taken from the library (e.g. job satisfaction, customer focus, etc.) or created flexibly.
  • Employee goals and recurring topics through hashtag management: The flexible hashtag feature makes it easy to record and filter employee goals or other recurring topics, for example to call them up in the annual employee appraisal.
  • Private notes: Echometer offers the option of recording private notes in addition to the notes that are shared with the employee in the 1-on-1 meeting series. This means that these notes are not visible to the employee, but are still stored directly in the same place as the actual 1-on-1 meeting agenda.
  • Direct access to retrospective software: Echometer is the only tool on the market that offers integrated software for agile retrospectives in addition to one-to-one meeting software.

In summary, these features make Echometer one of the best, if not the best, software for remote one-on-one meetings between employees and their managers.

The following are confirmed, independent statements from customers and users of the Echometer one-to-one meeting software:

  • Joël Vierboom, Agile Coach & Team Coach at JTL-Software GmbH: "The software has paid for itself super quickly by saving me many hours of work. I hold a lot of 1-1 meetings and the tool has taken them to a new level in terms of efficiency and productivity!"
  • Michael Engel, Team Lead IT: "It's annoying when you have to change tools for every 1:1 meeting. Since I've been using Echometer, this has changed to – and I even have an overview of the development trends of individual employees. A highly recommended tool!"
  • Ronny Engel, Team Lead Development IoT at SMF GmbH: "I'm thrilled! More structure in our 1:1s, better discussions and ultimately more progress. Props to the Echometer team!"
  • Matt Alioto, Director of Engineering at Smyl Fitness: "One of the things that my own boss has done to support me, is get me a communications coach. And I actually had a meeting with her a couple of days ago and I showed her this [Echometer] feature, and it blew her mind, absolutely."

The Echometer 1-to-1 meeting software offers a generous free plan: managers can hold unlimited free one-to-one meetings with up to two of their employees.

If you want to hold 1-to-1 meetings with more than two employees, you have to switch to a fee-based tariff:

  • Monthly 29€ per manager with an annual subscription, or
  • Monthly subscription of €35 per manager

So you only pay for the 1-to-1 meeting software for managers and not for employees.

Further information on the prices of the Echometer tool for one-on-one meetings can be found here: Echometer Prices One-On-One Meeting Software

The Echometer one-to-one meeting software offers integration with the Microsoft calendar. This synchronizes the appointments from the appointment series with the 1:1 meetings in Echometer.

If, for example, appointments are moved in the Microsoft calendar, the meeting in Echometer is also automatically moved.

Echometer also offers a login with Google. SSO (Single Sign On) is also available in paid plans.

Yes, Echometer's 1-to-1 meeting software offers a generous free plan:

  • Managers can hold unlimited free one-on-one meetings with up to two of their employees.
  • All functions are also included in the free version.

You only need a paid license if you want to hold 1-to-1 meetings with more than two employees. Only one paid license per manager is required. Employees are free of charge.

Further information on the prices of Echometer's tool for On-on-One Meetings can be found here: Prices Echometer's 1:1 Meeting Software Tool

Yes, both the software tool for 1-on-1 meetings and the tool for team retros from Echometer are secure and GDPR-compliant.

Data in Echometer is sent in encrypted form and also stored in encrypted form on servers in Germany.

Several European financial institutions have chosen to purchase Echometer over competitors due to Echometer's stringent data security measures.

Echometer is the best software tool for On-On-One Meetings for the following reasons:

  • Collaborative notes with integrated AI summary (based on the transcript)
  • Integrated AI coach for managers with the option of recording central KPIs for employee development
  • Simple evaluation of trends in preparation for performance reviews and employee coaching –
  • "Everything in one place": Echometer allows the tracking of recurring topics and employee goals via hashtags in the meeting notes, allows private notes for participants and an extensive template library for 1:1 meetings with agenda building blocks.

One-to-one meetings are accordingly very effective for managers with Echometer's software for 1-to-1 meetings and yet simple and time-saving.

Echometer's software for one-to-one meetings can also be tried out on a permanent free plan: Try the best 1-to-1 meeting software for free

The greatest strength of the one-to-one meeting tool Echometer is to increase employee engagement in 1-on-1 meetings. This is made possible by:

  • As a moderator of 1-to-1 meetings, you can fall back on versatile templates for 1:1 meetings
  • The integrated AI coach supports managers in organizing 1-to-1 meetings.

Users confirm that 1-on-1 meetings with Echometer are more fun and more productive than average.

The one-on-one meeting software Echometer has a diverse range of features that make it unique on the market.

  • Agenda management: The interactive and synchronized agenda helps the two participants to set the agenda at an early stage.
  • Notes management: Notes can be transparently recorded at any time in the synchronized agenda by both the employee and the manager.
  • Template library: The tool helps managers to discuss the right questions and topics in the one-to-one meeting with a well-founded library of questions and templates in order to develop employees in a targeted manner.
  • AI summary: The Echometer 1-to-1 meeting software records an audio transcript of the call and summarizes the conversation to save time. In addition, tasks are automatically recorded, thus laying the foundation for preparing the next one-to-one meeting in a time-saving manner.
  • Integrated AI Coach: The one-to-one meeting software Echometer records an audio transcript of the meeting and uses an AI to give the manager tips on how to improve the next meeting.
  • Employee development KPIs: The software also helps to make trends in employee development historically visible through survey KPIs, known as check-ins, in a beautiful analysis dashboard. This allows, for example, the sentiment or mood of employees to be measured over time.
  • Task management: The 1-to-1 software Echometer helps employees and managers to manage action items from the one-on-one meeting in a dashboard so that tasks are not forgotten.
  • Employee goals through hashtag management: The flexible hashtag feature makes it easy to record and filter employee goals or other recurring topics, for example to call them up in the annual employee appraisal.
  • Private notes: Echometer offers the option of recording private notes in addition to the notes that are shared with the employee in the 1-to-1 meeting series. This means that these notes are not visible to the employee, but are still stored directly in the same place as the actual 1-to-1 meeting agenda.
  • Automatic reminders: In the Echometer one-to-one meeting software, you can set both you and your employees to receive a reminder via e-mail before the 1-to-1 meeting. This helps to ensure that the meeting agenda is better prepared on both sides.
  • Calendar integration: The Echometer one-to-one meeting software offers integration with the Microsoft calendar. This means that meetings that are moved in the Microsoft calendar, for example, are also automatically moved in the Echometer calendar.
  • All-in-one dashboard: Echometer offers a dashboard where you can see all employee tasks and results of the last check-in survey KPIs in one place. This helps enormously to get an overview of the status in the team.
  • Direct access to retrospective software: Echometer is the only tool on the market that offers integrated software for agile retrospectives in addition to one-to-one meeting software.

In summary, these features make Echometer one of the best, if not the best, software for one-to-one meetings between employees and their managers.

Echometer's one-to-one meeting software is a tool that supports the conduct of regular one-to-one meetings between managers and employees. Especially in online or virtual remote 1-to-1 meetings, it helps to conduct productive meetings in a time-saving manner thanks to various features.

The 1:1 meeting software from Echometer includes, among other things:

  • Customizable 1:1 meeting templates
  • Collaborative live editor for meeting notes
  • Transcription and AI summary
  • AI coaching tips
  • Library for conversation starters (open questions) and check-ins (scale evaluations)
  • Tracking recurring topics and goals with hashtags
  • Evaluation options for check-ins (scale ratings with comments) to analyze trends in employee satisfaction and other factors
  • Private notes for both participants

Further questions?