Billing types

First check which type of billing is relevant for you:

• Variant 1: Billing based on team licenses (current standard since March 2023)
• Variant 2: Billing based on user licenses (standard for customers who started before March 2023 and for individual Enterprise contracts)

Variant 1: Team licenses

Each team in the workspace is billed as a service unit. If a team is no longer required, you can archive it. Archived teams are not invoiced.

Invoices for team licenses

The invoices can be downloaded under "Workspace settings>General"

Variant 2: User licenses

All users who can access a workspace count as workspace members.

In turn, only "active workspace members" are relevant for billing. Workspace members who are part of an active team count as active. All teams that have not been archived count as an "active team".

You can simply archive inactive teams under "Workspace Settings>Teams" and their members will no longer be billed the following month.

The current user numbers can be viewed in the workspace administration under "Workspace members" and an export of the billed licensees can also be downloaded on a monthly basis:

Invoices for user licenses

Invoices are sent as a PDF via email to an agreed mailbox. To change this mailbox, please contact "accounting at echometer.de".

Tip: Remove inactive members

Tip: With the "remove inactive workspace members" button, inactive members (i.e. users who are not part of an active team) can be removed with one click. Once removed, they no longer have access to the contents of the workspace.