How do you measure agile maturity?

A pragmatic 5-stage model for agile maturity looks like this:

1. Reactive: Work is highly ad hoc, learning happens incidentally, and retrospectives have little impact.
2. Repeatable: Agile rituals are in place, but quality and commitment fluctuate.
3. Established: Team processes function reliably and improvements are implemented regularly.
4. Data-driven: Decisions are backed by metrics, feedback, and observation.
5. Learning: Continuous improvement is firmly anchored in the team and leadership culture.

The stages should serve as guidance, not as a rigid evaluation system. What matters is the trend within a team.

Metrics from four perspectives are useful:

• Delivery: Lead time, delivery frequency, predictability.
• Quality: Defect rate, rework rate, technical stability.
• Team: Psychological safety, clarity, collaboration.
• Customer value: Feedback cycles, perceived added value, satisfaction.
• Improvement: implemented retro actions, removed blockers, tested experiments.

The key is the combination: individual metrics can be misinterpreted. Only the mix of hard and soft indicators provides a robust picture of the agile maturity level. Velocity is not suitable for team comparisons.

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