Which metrics are useful for measuring agile maturity?
Metrics from four perspectives are useful:
- Delivery: Lead time, delivery frequency, predictability.
- Quality: Defect rate, rework rate, technical stability.
- Team: Psychological safety, clarity, collaboration.
- Customer value: Feedback cycles, perceived added value, satisfaction.
- Improvement: implemented retro actions, removed blockers, tested experiments.
The key is the combination: individual metrics can be misinterpreted. Only the mix of hard and soft indicators provides a robust picture of the agile maturity level. Velocity is not suitable for team comparisons.