Which metrics are useful for measuring agile maturity?
Metrics from four perspectives are useful:
- Delivery: Lead time, delivery frequency, predictability.
- Quality: Defect rate, rework rate, technical stability.
- Team: Psychological safety, clarity, collaboration.
- Customer value: Feedback cycles, perceived added value, satisfaction.
The combination is crucial: individual key figures can be misinterpreted. Only the mix of hard and soft indicators provides a robust picture of agile maturity.