1. First steps (8 Article)

To get started successfully in Echometer, a few terms are particularly important:

Workspace

In Echometer, every customer has their own workspace. The workspace usually corresponds to the name of your organization / employer. You can find the name of your workspace in the top left of the sidebar:

All teams are assigned to one workspace. As a Echometer user, you can be a member of several workspaces at the same time.

team

Administrators of a workspace can create teams in a workspace. The surveys and retrospectives take place in the teams. All teams in which the logged-in user is a member are displayed on the left in the sidebar:

A user can be a member of several teams at the same time. Every team needs at least one team admin.

Retrospective / Retro

The retrospective is a team workshop that teams use in Echometer to reflect on their collaboration and derive actions. In the run-up to the retrospective, feedback is obtained from the team as part of the survey, in order to then explain it in the retrospective, prioritize it and derive actions from it. More on this in What is a retrospective? and The phases of a retrospective .

Mobile retro

Team members have the opportunity to participate in the retro via mobile phone. The Mobile Retro supports all interactive elements and is perfect for e.g hybrid retrospectives. Just scan the QR code at the beginning of the retro. 

(Health Check) Items

Are statements for which consent is requested as part of the survey. The results are then reflected in the team’s retrospective. Items are available at team and workspace level. Depending on the level, the results end up in the Team Health and Workspace Health Dashboard after the retro.

Team Health

Summarizes the results of the team items from previous surveys and retrospectives of a team.

Workspace Health

Analogous to team items, summarizes the results of the workspace items across teams at the workspace level.

Personal feedback

All Echometer users have a personal feedback link. By sharing the link you can ask e.g. your colleagues for personal feedback.

team survey

Are surveys sent by team admins to get the teams feedback. Surveys can be sent as part of the retro preparation or separately from a retro. In both cases, it is possible to include the survey results in a retrospective. 

Action items

Are to-do’s that can be created e.g. at the end of a retrospective. You can find a guide on how to create good measures in this blog article. 

The authorizations in Echometer are based on 3 roles:

• Workspace admin

  • Creates and manages teams, workspace members, and the workspace health rotation
  • Names team admins
  • Cannot see any teams (including their retro archives and their team health results) in which he * she is not a member

• Team admin

  • Manages team members and the team health rotation
  • Manages the team’s retro cycle (creates and sends team surveys, starts and navigates through retrospectives)
  • Can name other team admins
  • Can see both their own team and workspace health dashboards, but cannot edit the workspace health rotation
  • Cannot see any teams (including their retro archives and their team health results) in which he * she is not a member

• Team members

  • Take part in team surveys and retrospectives
  • See both the team and workspace health dashboards
  • Cannot see any teams (including their retro archives and their team health results) in which he * she is not a member

A retrospective is a team workshop designed to reflect on and improve collaboration.

In Echometer, the retrospective is a core element for initiating and managing a continuous improvement process - always with the team and the needs of the team members at the center.

You can find a detailed introduction here: What is a retrospective?

You can find more information about the retrospective process in the our article about the phases of a retrospective.

To get an overview of the possibilities in Echometer, we recommend taking a look at our How-to videos.

As a workspace admin, you can create new teams and then assign admin rights for the team to a colleague.

The team admin can then add other team members, adjust the team health rotation and start directly with the first survey.

To stay up to date, you can sign up for the Echometer newsletter when you register.

When new features are released, a banner will appear in Echometer, notifying you and asking you to reload the page so that the new features are activated.

You can find a list of all new functions in our public change log.

Alternatively, become part of our Slack community, where we at Echometer regularly communicate updates on new features or changes.

You want to be the first to know what topics we are currently working on and discuss further developments with us?

Then join ours Slack community and exchange ideas with like-minded people on relevant topics. You can also use Slack to make requests, give or receive feedback and support.

You found a bug in Echometer?

You can either write it to us via support [at] echometer.de or send it directly from Echometer. You will find a corresponding feedback field below on the left behind the question mark:

Would you like to receive more support with the introduction or rollout of Echometer?

To unleash Echometer’s potential in your teams, feel free to contact our Customer Success team at any time. We can (for an additional charge) support team onboardings and workshops for the rollout of Echometer, or we can also refer you to experienced consultants from our network.