Yes, we are happy to offer discounts for an annual commitment with 10 or more teams. Send us a message to get a quote: Contact form

First, simply register for free in Echometer. Then navigate to the workspace for which you would like to purchase the retro tool. If you haven’t already done so, you can do so here: Create account in Echometer 1:1 tool

You can then manage your subscription (for both the retro tool and the 1:1 software) within the workspace settings.

You can choose from various payment methods when upgrading.

If you do not have access to your company’s credit card yourself, you can simply add a buyer as a workspace admin in your Echometer workspace so that this admin can carry out the upgrade for you.

Yes, as a workspace admin you can cancel your workspace’s Echometer subscription at any time.

• Normal case: When purchasing the Echometer subscription via the self-checkout, you do not have to observe a notice period.
• Special case: In the case of manual SaaS contracts, an individual notice period may have been agreed and the termination must be issued via email by an authorized company representative.

Yes, Echometer offers a generous free version of the online retro tool that can be used permanently free of charge for one team. This includes all functions for team retrospectives.

You only have to switch to a paid version for additional functions such as SSO, multiple teams or an unlimited number of retrospectives.

More information about the variants of Echometer’s retro tool can be found on the pricing page here: Retro-Tool Price List

Yes, you can assign administration rights to any number of users at both team level and workspace level. Please note the following:

• Only workspace admins can take out and manage a Echometer subscription for a Echometer workspace.
• Only workspace admins can create additional teams and name or remove additional workspace admins.
• Team admins can appoint and remove additional team admins and team members for their team

No, Echometer does not have an on-premise version that customers can host themselves. Echometer is only available as a cloud solution.

Echometer uses the servers of the Open Telekom Cloud in Germany. The Open Telekom Cloud data centers are located in Magdeburg and Biere in Saxony-Anhalt.

These two locations form what is known as a twin-core data center, which is connected to each other by its own high-speed network that is separate from the Internet.

Yes, Echometer is GDPR-compliant and accordingly has a data processing agreement (also known as “DPA”), which automatically becomes part of the contractual cooperation when a subscription is concluded:

Echometer Contract for commissioned data processing in accordance with GDPR

The roles and authorizations in Echometer are managed by the customer’s workspace admins by assigning roles to employees directly in Echometer:

• Normal employees only have access to teams, retrospectives and 1:1 series to which they have been invited.
• Team administrators can create and moderate retrospectives in their teams, control the team settings and add or remove team members.
• Workspace administrators can create and archive teams, assign team administrators, manage the workspace settings and add or remove members from the workspace.

Yes, both the software tool for 1-on-1 meetings and the tool for team retrospectives from Echometer are secure and GDPR-compliant.

Data in Echometer is sent in encrypted form and also stored in encrypted form on servers in Germany.

Several European financial institutions have chosen to purchase Echometer over competitors due to Echometer’s stringent data security measures.

Yes, Echometer also allows SSO or single sign-on in its paid plans. This applies to both the retro tool and the tool for 1:1 meetings.

Yes, Echometer’s retro tool is technically secure and GDPR-compliant.

Several European financial institutions and insurance companies have chosen to purchase Echometer’s retrospective tools over other alternatives due to the strict regulatory requirements.

The data is stored in Germany and processed securely. The data processing agreement with details on the technical and organizational security measures for processing by Echometer can be viewed here: https://echometerapp.com/gdpr-and-security/

Echometer customer data is encrypted and stored on servers within the EU in compliance with the GDPR.