Frequently Asked Questions

Does Echometer have a GDPR-compliant contract for commissioned data processing?

Yes, Echometer is GDPR-compliant and has a corresponding data processing agreement (also known as a "DPA" or "DPA" for short), which automatically becomes part of the contractual cooperation when a subscription is taken out:

Echometer Contract for commissioned data processing in accordance with GDPR

More about: Data protection & security

Yes, you can assign administration rights to any number of users at both team level and workspace level. Please note the following:

  • Only workspace admins can take out and manage a Echometer subscription for a Echometer workspace.
  • Only workspace admins can create additional teams and name or remove additional workspace admins.
  • Team admins can appoint and remove additional team admins and team members for their team

No, Echometer does not have an on-premise version that customers can host themselves. Echometer is only available as a cloud solution.

Echometer uses the servers of the Open Telekom Cloud in Germany. The Open Telekom Cloud data centers are located in Magdeburg and Biere in Saxony-Anhalt.

These two locations form what is known as a twin-core data center, which is connected to each other by its own high-speed network that is separate from the Internet.

Yes, Echometer is GDPR-compliant and has a corresponding data processing agreement (also known as a "DPA" or "DPA" for short), which automatically becomes part of the contractual cooperation when a subscription is taken out:

Echometer Contract for commissioned data processing in accordance with GDPR

The roles and authorizations in Echometer are managed by the customer's workspace admins by assigning roles to employees directly in Echometer:

  • Normal employees only have access to teams, retrospectives and 1:1 series to which they have been invited.
  • Team administrators can create and moderate retrospectives in their teams, control the team settings and add or remove team members.
  • Workspace administrators can create and archive teams, assign team administrators, manage the workspace settings and add or remove members from the workspace.

Yes, both the software tool for 1-on-1 meetings and the tool for team retros from Echometer are secure and GDPR-compliant.

Data in Echometer is sent in encrypted form and also stored in encrypted form on servers in Germany.

Several European financial institutions have chosen to purchase Echometer over competitors due to Echometer's stringent data security measures.

Yes, Echometer also allows SSO or single sign-on in its paid plans. This applies to both the retro tool and the tool for 1:1 meetings.

Yes, Echometer's retro tool is technically secure and GDPR-compliant.

Several European financial institutions and insurance companies have chosen to purchase Echometer's retrospective tools over other alternatives due to strict regulatory requirements.

The data is stored and securely processed in Germany. The contract for commissioned data processing with details on the technical and organizational security measures of Echometer's processing can be viewed here: https://echometerapp.com/gdpr-and-security/

Echometer customer data is encrypted and stored on servers within the EU in compliance with the GDPR.