Frequently Asked Questions

Can I adjust the number of Facilitator licenses in the 1:1 tool later?

Yes, you can add or remove new Facilitator licenses in the 1:1 tool at any time:

  • When a facilitator license is added, it will be invoiced pro rata for the current contract period.
  • When a facilitator license is removed, this reduction in the number is automatically taken into account when billing for the next contract period.

More about: Prices 1:1 tool

Yes, you can add or remove new Facilitator licenses in the 1:1 tool at any time:

  • When a facilitator license is added, it will be invoiced pro rata for the current contract period.
  • When a facilitator license is removed, this reduction in the number is automatically taken into account when billing for the next contract period.

First, simply register for free in Echometer. Then navigate to the workspace for which you would like to purchase the 1:1 software. If you haven't already done so, you can do so here: Create account in Echometer 1:1 tool

You can then manage your subscription (for both the retro tool and the 1:1 software) within the workspace settings.

You can choose from various payment methods when upgrading.

If you do not have access to your company's credit card yourself, you can simply add a buyer as a workspace admin in your Echometer workspace so that this admin can carry out the upgrade for you.

Yes, as a workspace admin you can cancel your workspace's Echometer subscription at any time.

  • Normal case: When purchasing the Echometer subscription via the self-checkout, you do not have to observe a notice period.
  • Special case: In the case of manual SaaS contracts, an individual notice period may have been agreed and the termination must be issued via email by an authorized company representative.

The Echometer 1-to-1 meeting software offers a generous free plan: managers can hold unlimited free one-to-one meetings with up to two of their employees.

If you want to hold 1-to-1 meetings with more than two employees, you have to switch to a fee-based tariff:

  • Monthly 29€ per manager with an annual subscription, or
  • Monthly subscription of €35 per manager

So you only pay for the 1-to-1 meeting software for managers and not for employees.

Further information on the prices of the Echometer tool for one-on-one meetings can be found here: Echometer Prices One-On-One Meeting Software

Yes, Echometer's 1-to-1 meeting software offers a generous free plan:

  • Managers can hold unlimited free one-on-one meetings with up to two of their employees.
  • All functions are also included in the free version.

You only need a paid license if you want to hold 1-to-1 meetings with more than two employees. Only one paid license per manager is required. Employees are free of charge.

Further information on the prices of Echometer's tool for On-on-One Meetings can be found here: Prices Echometer's 1:1 Meeting Software Tool